work with i2x solutions

A Technical Consultant will help us solve some of our clients' most troublesome issues. Technical Consultants get to meet with customers and establish relationships. They also help clients in understanding their needs by analytically assessing their situation to determine their root business problems. Ultimately Technical Consultants will also be given the opportunity to deploy the solution and support the client through its implementation. With this large area of responsibility, Technical Consultants can draw upon all of i2x for assistance and expertise where applicable. However, Technical Consultants are expected to proactively seek solutions to problems through research, deduction, and inquiry. If you have a background or passion for developing, customizing, supporting, or managing enterprise business applications and enjoy tough challenges while meeting new people, we would like to know more about you.

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Job scales with experience/quality, including promotion and pay-raises.

• Develop and maintain a strong professional relationship with assigned clients
• Deduce and determine root causes of customer directed business application issues
• Perform customer directed analysis on data, metrics, or other available sources of information
• Perform customer directed performance analysis on business application environments
• Develop and deploy reports, dashboards, or other data visualizations
• Develop and deploy methods to load, transform, or transfer data between business applications
• Setup and deploy updates and fixes to client production, test, and other application environments
• Develop automation scripts or other internal tooling to enhance productivity
• Design internal procedures/knowledge for business application training, troubleshooting, maintenance, and assessment
• Engage with customer status calls

• Bachelor's in tech or related field preferred (comp sci, IT, MIS, etc.) or equivalent work experience as a Technical Consultant or in a similar business application support/management role (3 years minimum)
• Excellent communicator and “translator” of tech words to business words
• Experience in Microsoft tooling (SQL Server, SSMS, SSIS, SSRS, Visual Studio, etc.)
• Preferred experience with enterprise business application support, customization, installation
• Preferred experience with applicable legal sector business applications (Aderant, Elite)
• Preferred experience with applicable insurance sector business applications (claim, policy, etc. management)
• Preferred experience with application deployment and hosting technologies
• Ability to write SQL statements, procedures, or reports
• Ability or willingness to learn to write MDX and other OLAP queries
• Ability or willingness to learn to write basic scripts, macros, or other programming artifacts
• Ability to work from home 100%
• Proficiency in Microsoft business applications (Outlook, Word, Excel, Teams, etc.)